Orders

Please allow 2-3 business days for us to process your order, pending product availability and payment verification. Please double-check all order details before completing the checkout process. In case of any errors or omissions, we may need to contact you for an update, which could cause further delays. Once shipped, orders cannot be modified or cancelled.

Please be aware that orders may experience shipping delays during special releases, major holidays, and markdown periods. Additionally, we are unable to ship to P.O. box addresses.

If you have any questions or concerns about your order, contact us at .
During sale periods, all sales are considered final. Inked In Darkness reserves the right to extend, modify, or discontinue markdowns at any time without prior notice.
If you need to change the delivery address, contact us as soon as possible at . While we will do our best to accommodate your request.

Please note that if your order has already passed the point where changes can be made, any issues arising from an incorrect address will be the responsibility of the customer.

Shipping

You will receive an email with tracking information when your order is dispatched. If you cannot find your tracking information, please contact us at .
Our primary shipping provider is Royal Mail, and we utilize a tracked service to deliver all orders.
We currently ship to the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom (UK).

Orders below £50 will incur a shipping charge of £2.70 in the UK and £7.20 in other European countries. However, any orders surpassing this amount will qualify for complimentary shipping.

Returns

Our return policy is valid for 14 days from the date of delivery. Please note that we are unable to offer refunds or exchanges after this period. Your item must be in its original packaging and in the same condition as when you received it to be eligible for a return.

If you wish to initiate a return, contact us at . We will provide you with instructions on where and how to send your package. Please note that you are responsible for the shipping costs, and we recommend using a tracked service. We do not accept items sent back to us without a prior return request.
For us to give you the best possible product, we will require between 2 and 4 business days to prepare your order.

Production for orders placed during a sale takes between 3 and 5 business days.
Please be advised that once a tracking number has proof of delivery attached to it, any lost, damaged, or stolen items are not the responsibility of Inked In Darkness. All risks are assumed by the courier.

For any further questions or assistance, please do not hesitate to contact our customer care team.